Some users reported having problems while using the Snipping Tool after upgrading from Windows 10 to Windows 11.

Microsoft is aware of the problem and is working to fix this. However, there seems to be a strange but simple solution to work the problem.

Try setting the system date on the pc to October 31 and then back again.

  • Open Settings app.
  • Navigate to Time & Language.
  • If the ‘Set time automatically option is switched on”, turn it off.
  • Select “Change” next to ‘Set date and time manually’.
  • Change the Date to October 31 or before, and change it back to the latest date.

Users facing the same problem reported this simple fix solved the problem.

Microsoft: Starting on November 1, 2021, some users might be unable to open or use certain built-in Windows apps or parts of some built-in apps that have not installed KB5006746, released October 21, 2021. This is caused by an issue with a Microsoft digital certificate, which expired October 31, 2021. Devices running in S mode are more likely to be affected.

The following or a subset of the following might be affected:
  • Snipping Tool
  • Accounts page and landing page in the Settings app (S mode only)
  • Touch Keyboard, Voice Typing, and Emoji Panel
  • Input Method Editor user interface (IME UI)
  • Getting started and Tips
Workaround: Installation of KB5006746 released October 21, 2021 resolves the issues below. For instructions on how to do this, please see Update Windows.
Issues resolved with KB5006746:
  • Touch Keyboard, Voice Typing and Emoji Panel
  • Input Method Editor user interface (IME UI)
  • Getting started and Tips
Next steps: We are working on a resolution and will provide an update when more information is available.
Affected platforms:
  • Client: Windows 11, version 21H2